I bring the documents we choose into one place. I attach a chat to them that answers in plain language and shows which document the answer came from.
Your people ask in plain sentences and get an answer with a link to the document it came from. They can open it and check for themselves — an answer without a source is just a machine's opinion.
Arrange a call about your documentsOne person knows the procedure by heart. When they are away, everyone else guesses — or calls the customer back about something the company answered long ago.
Last year's price list and the current version sit in the same folder. Whichever gets opened first wins.
A file name rarely says what is inside. System search finds a word, not the situation someone is asking about.
This is what happens to a single file after rollout — from where it sits to an answer with a reference.
I collect the set we picked together
a file from a folder, mailbox or system
I split it into passages and describe them
a passage linked back to its source
I mark which version is in force; older ones stay, but flagged
one document identified as current
I match the question by meaning, not by keyword
the best-matching passages
The model writes an answer and links to the source.
an answer with a link to the source
If the search finds nothing solid enough, the system says “not found” instead of making something up. We try that out during the trial run, using questions you already know the answers to.
What this evidence does not show
I do not publish the document volume or architecture because they are confidential, and I do not quote an accuracy figure because there is no publishable measurement. The demo searches public articles and does not show the production system.
I ask about the three questions that come up most often at your company and where the answers live today. The call takes 30–45 minutes, is online and free.
We take a slice of the documents and test it against your own questions. After that it is clear whether to continue — and how much of the work is tidying up.
I connect the set of documents we picked, configure permissions and put the assistant where your team already works.
We review the answers against your test questions. Acceptance is not a screen saying ‘done’; it is a result you consider useful and correct.
A guide and handover, or ongoing monthly support if you do not want to run the system yourself.
For the trial run you pay a figure agreed up front — we settle it after the first conversation. I give the price for the whole thing only after the trial. Before that nobody names it honestly, because nobody knows what state your documents are in.
Yes. That is why every answer names its source — you can open it and check yourself. I do not promise a system that answers everything and never errs; nobody honest should. If the search finds nothing solid enough, the system says “not found” instead of making something up. We try that out during the trial run, using questions you already know the answers to.
That is the normal starting point, and it is exactly what the pilot is for: it shows how much work sits in putting them in order before you decide on the full engagement. It is different if the documents do not exist yet — then they have to be written first, and that is not a job for software. The same applies when the set changes hourly and nobody owns what is in it.
As much as we settle. I set who may open which documents — and the same for the search, so it does not show a passage somebody should not see. From you I need one decision: who sees what. That is technical work, not a legal assessment.
It does not have to. It can stay on your own server — that is the default, not a surcharge. Licences for the systems the documents come from stay with you.
No, and I do not claim otherwise. I do the technical part and say where it ends. Whether your case needs further formal steps is a question for your own adviser. The company is answerable for what the documents say; I am answerable for the mechanism and for every answer naming its source.
A complete company archive — we work on the set we picked. A guarantee for every individual answer. A ruling on whether you comply with regulations.
For the pilot, yes — fixed scope and fixed price, both set after a conversation about the specifics. I do not quote the full engagement before the pilot, because until then nobody honestly knows the cost: it depends on the state of the documents. No open-ended hourly billing and no generic price range for a system I have not assessed.
Tell me the three questions that come up most often and where the answers live today. I will tell you whether a pilot makes sense — including when my answer is no.